FlourishSen
Discover what's hot right now
Fresh arrivals just for you
Curated selections for you
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FlourishSen is Nigeria's premier fashion destination, offering the latest trends and timeless classics for the modern individual. Founded 25 years ago with a passion for style and quality, we curate collections that celebrate diversity and self-expression.
Our mission is to make fashion accessible to everyone, providing high-quality clothing, shoes, bags. jewelries, wristwatches and sunglasses at competitive prices. We believe that everyone deserves to look and feel their best.
From trending streetwear to elegant formal wear, FlourishSen is your one-stop shop for all things fashion.
Address: Flourish Boutique, Shop B11/B12, Grace-Plaza, Ado Road, Ajah.Ā Lekki.Ā Lagos
Phone: +234 802 301 1230
Email: flourishsen0@gmail.com
Hours: Mon-Sat 9AM-8PM
How to place orders
Payment methods & billing
Delivery & tracking
Returns & refunds
Our support team is available 24/7 to assist you
Step 1: Browse our categories or use the search bar to find products
Step 2: Click on a product to view details
Step 3: Click "Add to Cart" and continue shopping or proceed to checkout
Step 4: Fill in your delivery details and choose payment method
Step 5: Complete payment and receive order confirmation
Orders can be modified within 2 hours of placement. Contact our support team immediately at +234 802 301 1230 or use live chat. After 2 hours, orders enter processing and cannot be changed.
Click the heart (ā¤ļø) icon on any product to add it to your wishlist. Access your wishlist anytime by clicking the heart icon in the top right corner. You can move items from wishlist to cart easily.
Out of stock items will show "Notify Me" instead of "Add to Cart". Click this to get notified when the item is back in stock. We typically restock popular items within 1-2 weeks.
Yes! Orders above ā¦200,000 qualify for bulk discounts. Contact our sales team at sales@flourishsen.com or call +234 802 301 1230 for custom pricing on large orders.
Bank Transfer: All major Nigerian banks supported
Pay on Delivery: Available in Lagos, Abuja, Rivers, Asaba, Akure, and Benin
Mobile Money: Coming soon!
Card Payments: Coming soon!
1. Complete your order and select "Bank Transfer"
2. You'll receive our bank details and a unique reference number
3. Transfer the exact amount using the reference number
4. Upload your payment receipt for verification
5. We process your order within 1 hour after confirmation
Yes! Our delivery agents carry proper ID and you can inspect items before payment. You can reject damaged or incorrect items. Pay only when you're satisfied with your order.
If your bank transfer fails or is delayed, contact us immediately. We'll hold your order for 24 hours. For pay on delivery, there's no risk of payment failure.
Yes! You'll receive an email receipt after payment confirmation. For pay on delivery, our agent will provide a printed receipt upon payment.
Lagos & Abuja: 3-4 business days
Major Cities: 3-4 business days (Port Harcourt, Ibadan)
Other States: 3-4 business days
Remote Areas: 3-4 business days
Yes! We deliver to all 36 states in Nigeria plus FCT. Some remote areas may have extended delivery times and additional charges. Contact us to confirm delivery to your specific location.
Absolutely! After your order ships, You can track it on our website or contact our support team for updates.
Our delivery agent will call you before arrival. If you're not available, we can reschedule delivery for a convenient time or deliver to an alternative address you specify.
Yes! We deliver Monday through Saturday. Sunday deliveries are not available.
Yes, but only within 24 hours of placing your order and before it ships. Contact our support team immediately to make changes. Once shipped, address changes are not possible.
Return Window: 1 week from delivery date
Condition: Items must be unworn with original tags
Packaging: Original packaging required
Refund: Full refund within 5-7 business days
1. Contact our support team within 1 week
2. Provide your order number and reason for return
3. We'll provide a return shipping label
4. Package the item securely with original tags
5. Drop off at designated pickup point or schedule pickup
ā¢ Underwear and intimate apparel
ā¢ Customized or personalized items
ā¢ Items worn or damaged by customer
ā¢ Items without original tags
ā¢ Sale items marked "Final Sale"
Bank Transfer: 3-5 business days after we receive the item
Pay on Delivery: Bank transfer refund within 5-7 business days
You'll receive email confirmation when your refund is processed.
Yes! We offer exchanges for different sizes or colors of the same item. The exchange process is the same as returns, but we'll send your new item as soon as we receive the original.
Contact us immediately with photos of the damage. We'll arrange for immediate replacement or full refund, including return shipping costs. Damaged items can be returned beyond the 30-day window.
No account required! You can shop as a guest.
Absolutely! We use industry-standard encryption to protect your data. We never share your information with third parties and only use it to process your orders and improve our service.
Try refreshing the page or clearing your browser cache. If issues persist, try a different browser or contact our technical support team for assistance.
Yes! Our website is fully optimized for mobile devices. You can browse, shop, and track orders seamlessly on your smartphone or tablet.
ā¢ Live Chat: Click the chat icon (available 24/7)
ā¢ Phone: +234 802 301 1230
ā¢ WhatsApp: +234 802 301 1230
ā¢ Email: flourishsen0@gmail.com
Can't find what you're looking for? Our friendly customer support team is here to help you 24/7. We're committed to making your FlourishSen experience exceptional.
Average response time: Under 5 minutes
Get instant help from our support team
Delivery typically takes 2-5 business days within Nigeria. Lagos and Abuja orders usually arrive within 2-3 days, while other states may take 3-5 days.
Yes, you can change your delivery address within 24 hours of placing your order. Contact our support team immediately if you need to make changes.
If your package is delayed beyond the estimated delivery time, please contact us. We'll track your order and provide updates or arrange for expedited delivery if needed.
Yes, we deliver Monday through Saturday. Sunday deliveries are available in Lagos and Abuja for urgent orders with additional charges.
Contact our support team with your phone number and email address used during checkout. We can help you locate your order and provide tracking information.
We accept bank transfers and offer pay-on-delivery for most locations across Nigeria. All major Nigerian banks are supported for transfers.
Orders can be cancelled within 2 hours of placement if payment hasn't been processed. After processing, cancellation may incur charges depending on the order status.
Contact us immediately with photos of the damaged item. We'll arrange for a replacement or full refund within 24 hours of reporting the issue.
At FlourishSen, we want you to be completely satisfied with your purchase. Our refund policy is designed to be fair and transparent.
You have 30 days from the date of delivery to return items for a full refund.
Refunds will be processed within 5-7 business days after we receive your returned items.
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By using FlourishSen's website and services, you agree to comply with and be bound by the following terms and conditions.
We are committed to protecting your privacy. We collect and use your personal information only to provide and improve our services.
We ship to locations across Nigeria. Shipping costs and delivery times vary based on your location and chosen shipping method.